228 pages | 6 x 9 | Paperback
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                          Print matters still. In fact, it matters more than ever, even—maybe especially—in a world of continuous rapid-fire media innovations because it provides the standard—the acid test—for relevance and communication power.
Why print? Because it’s the purest form of advertising—an idea given power visually and crafted to move people with words. If you don’t have an idea, it shows. If you can’t write, people know. You can’t hide emptiness behind a mesmerizing glare of glitzy TV production or trade on the familiar voice of a spokesperson to make a connection for you. It’s just you and the reader. So print is the acid test for advertising as well as advertising people.
Unlike electronic media, print requires our attention. If you lose your concentration when you’re reading and your mind wanders, what do you do? Why, you read the sentence or paragraph or page over again – too often more than once. A woman named Evelyn Wood built a speed-reading franchise on this simple truth. Her instructors don’t teach you to read faster; they teach you to concentrate better so you don’t have to reread. That’s why Evelyn Wood graduates not only seem to read faster, they also remember better.
People process print differently, too. An Israeli researcher demonstrated this with an often-cited experiment. He exposed a group of young people to a simple story, half of them in a video mode, the other half in print. Tested at similar intervals—two days, two weeks, two months or whatever—the subjects revealed fascinating differences not so much in their ability to recall the basic story, but in the connections they had made with the material. Their relative ability to repeat the plot line differed only slightly, but when asked questions such as, “What do you suppose Rachel’s life was like before this story began?” and “What do you think is going to happen next?” the TV kids went “Huh?” The print kids, however, had developed entire scenarios that combined material already in their heads with the story they had read. “I think Rachel grew up in the city, in a house near the harbor,” said one. “Rachel and Ben are going to get married and have three children, two boys and a girl,” said another. IN short, Print—as a discipline and as a medium—matters to advertisers more than ever. This book shows how to harness its principles for greater profit.
Chapter 1 The Importance of Print
The Primacy of Print
                                Parting Shot
Chapter 2 Are You Talking to Me?
In Focus
                                Differences and Distinctions
                                Even a Unique Attribute Isn’t Enough
                                But There’s More
                                Engineers Aren’t Always to Blame
                                “You can observe a lot by just watching.” (Yogi Berra)
                                Two Types of Research
                                What Do You Do with All That Stuff?
                                Taking It to the Next Level
                                Recap
                                For Further Reading
Chapter 3 First, Get My Attention
In Focus
                                It’s Not Who’s First; It’s Who Lasts
                                What’s My Motivation?
                                Research: Hitting the Sweet Spot
                                It’s Not an Either/Or Decision
                                Where’s Waldo?
                                Why, Daddy?
                                Hierarchy of Customers
                                It’s All in Your Head
                                Recap
                                For Further Reading
Chapter 4 Visuals Reach Customers
In Focus
                                Graphic Arts
                                Use Captions
                                Using Photographs
                                Legal, Cultural Cautions
                                Stock Photos Can Backfire
                                Recap
                                Notes
                                For Further Reading
Chapter 5 Headlines and Subheads
In Focus
                                Heads and Visuals: Working as a Team
                                Types of Headlines
                                Rules to Follow—Usually
                                Subheads
                                Recap
                                Notes
                                For Further Reading
Chapter 6 Copy That Makes the Sale
In Focus
                                That Golden Lemon
Chapter 7 Select the Proper Font
In Focus
                                Major Font Characteristics
                                Type Personalities
                                Element Relationships
                                Boldface
                                Italics
                                ALL CAPITALS
                                Reverse Type
                                Other Considerations
                                Text Alignment
                                Column Width
                                Recap
                                For Further Reading
Chapter 8 Designing an Ad
In Focus
                                Equilibrium
                                Proportion
                                Contrast
                                White Space
                                Color
                                Overprints: Printing Text on Top of Photos
                                SAUs
                                Recap
                                Notes
                                For Further Reading
Chapter 9 Direct Marketing
In Focus
                                Direct Mail
                                Mailing Lists
                                Envelope
                                Postage
                                Letter
                                Collateral
                                Timing
                                Catalogs
                                E-Mail
                                Online Advertising
                                Recap
                                Notes
                                For Further Reading
Chapter 10 Out-of-Home
In Focus
                                Billboards
                                Transit Advertising
                                Inflatables
                                Miscellaneous
                                Notes
Chapter 11 Ad Campaigns
In Focus
                                What Are You Trying to Accomplish?
                                Corporate Advertising
                                Issue Advertising
                                Consumer Advertising
                                Trade Advertising
                                Integrated Marketing Communications
                                Recap
                                For Further Reading
Chapter 12 Selling the Work
In Focus
                                Selling in Print
                                Selling vs. the Competition by Content Analysis
                                Recap
Chapter 13 Legal and Ethical Issues
In Focus
                                Legal Concerns
                                Ethical Concerns
                                Sexism in Print Ads
                                Why Be Ethical?
                                Recap
                                Notes
                                For Further Reading
                                About the Authors
Appendix A
American Advertising Federation (AAF)
Appendix B
Power of the Printed Word: International Paper Campaign
                                Glossary
                                Illustration Credits
                                Index
Randy Hines is a professor in the Communications Department at Susquehanna University. He has received three professor of the year awards during his 25-year teaching career. His doctorate is from Texas A&M in public relations, a profession in which he has obtained universal accreditation (APR). He has a B.A. and an M.A. in journalism from Kent State University. He also earned an M.Div. at Bethel Theological Seminary.
Prior to joining Susquehanna in 2002, he taught in the University of North Carolina system, where he served as chair of the Mass Communications Department at UNC-Pembroke.
He has also taught at East Tennessee State University and Kent State University. He has been active in the American Advertising Federation, starting a chapter at ETSU where he also served in the local AAF professional chapter, holding several positions, including first vice-president.
His consulting work has included such clients as American Water Heater Company, Creative Energy, Doe River Gorge Conference Center, Duke University, Eastman Chemical, Georgia Press Association, Hotel Günther, Johnson City Medical Center, Mid-Atlantic Newspaper Advertising Marketing Executives, New England Newspaper Association, Nuclear Fuel Services, Siemens, Sire Advertising, Tennessee Press Association and Wyoming Press Association.
He publishes articles in various consumer, professional and academic publications. Since 1993 he has written monthly columns for 20 state press associations. He is also a regular columnist for the Southern Newspaper Press Association.
He is lead co-author of The Writer’s Toolbox: A Comprehensive Guide for PR and Business Communication (Kendall/Hunt, 2005). He also co-authored Feeling at Home in God’s Family in 2006 with Dr. Stewart Brown.
Locally, he provides pro bono services for regional nonprofits and serves as copy editor of Susquehanna Life Magazine.
Robert Lauterborn is the James L. Knight Professor of Advertising in the UNC-Chapel Hill School of Journalism and Mass Communication, a distinguished chair made possible by a million-dollar grant from the Knight Foundation “to improve the teaching of advertising.”
Bob is a co-author of the best-selling book Integrated Marketing Communication: Pulling It Together and Making It Work (NTC, 1993), now translated into 13 languages.
Prior to joining academia, Lauterborn was Director of Marketing Communication & Corporate Advertising for International Paper worldwide. He also spent 16 years with General Electric, principally in creative functions. As creative director of GE’s 400-person in-house agency, he developed the FOCUS approach to improve creative performance and consistency across the group’s 15 US and overseas offices.
In 2004, Bob was named “Advertising Educator of the Year” by Advertising Club of the Triangle, which set up two scholarships in his name, and in 2005 he received the Silver Medal Award, the American Advertising Federation’s highest honor.
Always active in the industry, he has been vice chairman of the Association of National Advertisers, chairman of the Business Marketing Association International and the Business Advertising Research Council, and a board member of several organizations, including the Advertising Research Foundation.
In 1999, he was presented with the G.D. Crain, Jr. Award (named after the founder of Advertising Age) for “lifetime contributions to the development and improvement of business marketing,” and inducted into the Business Marketing Hall of Fame.
Over the past dozen years, he has consulted or conducted seminars and workshops for more than 50 organizations in 21 countries on five continents, including IBM, General Motors, ExxonMobil, Hewlett Packard, Monsanto, AT&T, Bank of America, BASF, Kellogg’s, Eli Lilly and Philips.
Print Matters provides a comprehensive, easy read for both the beginning advertising student and the seasoned professional. The book offers a wealth of information presented in a practical fashion. It’s an outstanding addition to anyone’s advertising library.
Joseph Basso, Esq.
                                Rowan University
This is a very interesting book, with excellent examples, clear explanations, and easy-to-apply theories if you’re looking to develop effective advertising campaigns.
Margo Berman
                                Professor of Advertising
                                Florida International University
                                Author of Street-Smart Advertising: How to Win the Battle of the Buzz
This text offers a practical, thorough, applied approach to print advertising and is a must for any course on print advertising. The text provides step-by-step instructions on how to create effective print advertisements, but also provides sufficient theory for students to understand why print ads are designed in a particular manner. This text is excellent for instructors who want their students to learn how to create print ads, not just learn about print advertising.
Kenneth E. Clow
                                Biedenharn Endowed Chair in Business
                                College of Business Administration
                                University of Louisiana at Monroe
Print advertising ain’t dead. Quite the contrary. In this ever-changing world of fast, hip, digital communications, we may forget that one thing never changes—the life and death impact of great writing. Advertising scholars Hines and Lauterborn offer great advice on the power of words— advice for clients, planners, strategists—all students of advertising.
Richard Cole
                                Professor and Chair
                                Department of Advertising, Public Relations, and Retailing
                                Michigan State University
Hines and Lauterborn are right on with this book. The importance of drawing in and holding the reader in print advertising can’t be overstated, since it is far and away the most important medium for solid delivery of the advertising message.
The authors show that this works both ways: studies demonstrate that print is the best medium, and they show those in the advertising business how to make sure they use it to best advantage.
No shallowness in this book—Hines and Lauterborn cover all bases. What a boon this book will be for those wanting to learn all about advertising. Love their textual and visual illustrations.
Elenora E. Edwards
                                Managing Editor
                                The Tennessee Press Association
Great champions master fundamentals first. This book is a master foundation for championship print advertising. I hired and fired a lot of would-be talent. I wish I had this book earlier in my career. I could have said, “Come back and see me when you have memorized this.”
This book is a master foundation for great print advertising. If you want a job in persuasive communications, memorize this book before you go on any interviews.
Sean Kevin Fitzpatrick
                                Former Chief Creative Officer
                                McCann-Erickson World Group
Randy Hines’s monthly column offers practical and common-sense advice to newspapers across the country. So, it comes as no surprise that this book follows the same successful formula: Textbook advice written in non-textbook language with contemporary examples illustrating his points. He introduces you to what you should know and reintroduces you to what you already know—signs of the good teacher he is. You’ll take much away from this classroom of Professor Hines.
George Geers
                                Editor
                                New England Press Association
The book provides an excellent summary of essential consumer behavior and research concepts that every copywriter needs to know.
Jonna Holland
                                Associate Professor
                                Department of Marketing
                                University of Nebraska–Omaha
In this highly readable, usable volume, the authors show that plain, simple, effective language still matters—maybe more than ever in today’s over-marketed, over-communicated marketplace. And regardless of the media you are using, the principles they explain so clearly will help you craft more effective advertising messages.
Rick Kean
                                President
                                Business Marketing Institute
                                Former Executive Director, Business Marketing Association
Companies that advertise do better than companies that don’t advertise. It’s expensive and consumers say they hate it, yet it continues to be the defining quality in a brand’s success or failure. In Print Matters, Randall Hines and Robert Lauterborn explain how advertising has changed, what works, what doesn’t, and why. It’s a good, useful and very readable book from which I expect to be quoting fairly regularly.
Joe Marconi
                                College of Communications
                                DePaul University
                                Author of Creating the Marketing Experience
As we are now fully engaged in the era of interactive advertising media, it is critically important to reinforce the basic principles of effective advertising . . . this book captures the essence of persuasive print techniques, compelling ad copy, and useful hands-on lessons that apply now more than ever. I have used it for online IMC Multi-Channel Media courses to the delight of the graduate students who appreciate such well-honed print wisdom and insight.
Sheila L. Sasser
                                Department of Marketing & IMC
                                College of Business
                                Eastern Michigan University
. . . a great conversational style with focused descriptions, explanations, definitions, and illustrations that will give great guidance to anyone trying to master the essentials of creating more powerful print advertising.
Alice Tait
                                Professor
                                College of Communication and Fine Arts
                                Central Michigan University
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